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Clinical Services
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    • All enrolled students and their dependents may be seen at the BYU–Hawaii Health Center, as well as faculty and staff with DMBA insurance who have selected Dr. Nielson as their primary care physician. Full-time students are automatically enrolled in the BYU-Hawaii Student Medical Benefits Plan at no additional charge. For a full explanation of student medical benefits, consult the Student Medical Benefit Handbook.
    • Kaiser patients who wish their insurance to cover their medical care need to be seen at a Kaiser clinic. The closest Kaiser clinic is in Kahuku, five minutes away from BYU–Hawaii. Call (808) 432-2900 to schedule an appointment.
    • On-campus emergencies and accidents.
    • BYU–Hawaii, PCC, HRI, and Hawai’i Temple workman’s compensation injuries.
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    How To Make An Appointment

    • Call the Health Center at (808) 675-3510 between 8 a.m. and 5 p.m., Monday through Friday (excluding holidays) to make an appointment. You may also come to the clinic, located next to Hale 1, during business hours to make an appointment.
    • Every attempt is made to schedule urgent problems on a same-day basis. Routine requests are scheduled based on your medical needs and the availability of appointments.
    • New patients are required to complete "Patient Registration Forms" before seeing the doctor. Completing the forms ahead of time will speed up the check-in process when you arrive for your appointment.
    • Effective September 1, 2017, the Health Center will be charging a service fee for missed appointments and appointments not canceled at least 2 hours prior to the appointment. The fee will be $10 for those with the DMBA student plan and $15 for those with the DMBA employee plan. Please contact the Health Center at (808)675-3510 if you have any questions.
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    • Physician/PA examinations
    • Casting/splinting
    • Minor surgical procedures and repairs
    • Mission physicals
    • Health education provided by registered nurses
    • Phlebotomy (blood draws)
    • In-house labs
      • hemoglobin, glucose, hemoglobin A1C, strep A, mononucleosis, h. pylori, lipid profile, INR/PT, urine analysis, urine microscopy, urine pregnancy
    • Immunizations
      • Tetanus/Diphtheria/Pertussis (DTaP, Tdap, Td), Haemophilus Influenzae type b (HiB), Hepatitis (Hepatitis A, Hepatitis B, Twinrix), Pneumococcal Conjugate (Prevnar), Polio, Measles/Mumps/Rubella (MMR), Varicella (Varivax), Influenza, Meningococcal (Menactra), Shingles (Zostavax), Pneumococcal Saccharide (Pneumovax), Typhoid (Typhim Vi), HPV (Human Papilloma Virus)
    • Dispensary for those with the Student Medical Benefits Plan
    • Over-the-counter medications
    • EKG
    • IV administration
    • Ear irrigation
    • Liquid nitrogen treatment
    • Nebulizer treatment
    • PAP smear
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    Physician/PA examinations
    Laie is located in a rural area. We have a few specialists available at the Laie Shopping Center and the Koolauloa Health and Wellness Center, which are approximately 5 to 10 minutes away by a vehicle. Specialties at these locations include gynecology, obstetrics, pediatrics, optometry, and dental services.

    Medical care requiring a specialist in dermatology, cardiology, surgery, endocrinology, gastroenterology, urology, ophthalmology, otolaryngology, neurology, psychiatry, etc. can be obtained primarily in Kaneohe (40 minutes away), Wahiawa (40 minutes away) and Honolulu (1 hour away). The Health Center staff can provide directions to help you make it safely to your appointment.
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    Transportation to Specialist Appointments

    • The Health Center and other departments on campus are not staffed to provide transportation for patients. If personal transportation is not available, we suggest checking with your friends or family first or utilizing the Ward organizations on campus. Check with your visiting teachers, home teachers, Elder's Quorum and Relief Society leaders, or someone in your Bishopric. For those that live on campus, you may also ask your resident assistants or dorm parents.
    • Enterprise Car Share offers vehicle rentals on campus.
    • The City & County of Honolulu has one of the country's best public bus transit system (TheBus). Bus routes and schedules can be picked up at the Aloha Center Front Desk area, viewed online, or you may speak with Health Center staff for help.
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    Prescription Refills
    Telephone prescription refill requests are available only to those who are established patients of the campus health center, and the prescriptions must have originated from the campus physician. You may make your request by calling our dedicated refill line at (808)293-3938.

    Be prepared to give the following information:
    1. Complete name of your prescription
    2. Strength and dosage of your medication
    3. Name and location of the pharmacy where you would like to pick up your medication
    4. Your contact phone number
    Your refill will take approximately 24 hours to complete, so we recommend you call at least a few days before you run out of your current supply. For mail-order refill requests, make sure you have at least a two-week supply of medications on hand to allow time for your prescriptions to be mailed to you. If you do not meet the prerequisites to utilize the phone refill line, please make an appointment to see the physician for your medication needs.
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    Treatment of a Minor
    Treatment cannot be administered to a minor (under 18 years of age) without the permission of the minor's parent or legal guardian.
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    Visitors' Use of the Health Center
    Only emergency care is available to visitors on campus. All other care should be under the direction of the visitors' sponsor and will be referred to his/her primary care physician or a facility in the community.